FAQ
🛍️ Returns & Exchanges
Yes, you can exchange your order for another product or store credit within 14 days, provided it is unused, unaltered, and in its original packaging with tags.
Jewellery is generally non-exchangeable for hygiene reasons. Exceptions apply if the item is damaged, defective, or incorrect on delivery.
Custom-made items are non-returnable. Sale items may not be eligible for exchange (please check specific sale terms).
Email us at customersupport@shiitaalnikam.com or WhatsApp/Call +91 91529 53210 within 14 days. We’ll guide you through the process.
📦 Ordering & Support
You can reach us via WhatsApp/Call +91 91529 53210 or email customersupport@shiitaalnikam.com
🚚 Shipping & Delivery
We currently ship across India. For international orders, please contact us at +91 91529 53210.
Free shipping on all orders across India
Orders are expected to be delivered within 5–7 business days once shipped (might be longer for remote areas).
Yes, you’ll receive a tracking number via Email or WhatsApp once your order is dispatched.
Contact us before placing your order to check for express shipping options (extra charges may apply).